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Sending message to procedure@crtc.gc.ca;srtv@srtv.on.ca Date: Thu, 26 Oct 1999 21:32:54 -0700 From:Canadian Hard of Hearing Association, Orillia & District Branch "ruth-mary engel" ruthmary. engel@encode.com Subject: CRTC application (199812524) X-URL: http://www.srtv.on.ca/inter.html 1. The Executive of the Orillia & District Branch of the Canadian Hard of Hearing Association has directed me to reinforce our support of Jan Pachul's application. 2. Please refer to our letter of April 14, 1997 in which we sent our hearty endorsation. Ruth Mary Engel, Secretary Transcript of April 14, 1997 letter: CHHA Canadian Hard of Hearing Association Please reply to: Orillia & District Branch Box 145, Orillia, Ontario L3V 6J3 April 14,1997 The authors of the CHHA Media Project: A Survey of the Needs of Hard of Hearing Television and Radio Consumers in Canada have been made aware of the submission being presented by North Star Media. We are gratified to see that this group has studied our report and is willing to address the problems experienced by the hard of hearing population. The solutions presented in #4 of the submission are particularly relevant. We would heartily endorse this submission. Sincerely, Phyllis Schrama, President CHHA-Orillia & District Branch Transcript of #4 4. To demonstrate new solutions for improved service to the hearing impaired including audio processing technology, new technologies for computer generated closed captioning, and new high powered software for the generation of alphanumeric text. In 1992 the Canadian Hard of Hearing Association commissioned a study into the difficulties experienced by the hard of hearing in viewing and listening to broadcast television. It should be noted that about 90% of the hard of hearing have sufficient hearing ability to listen to broadcasts with assistance devices. The problems most cited were louder commercials, background music and sound effects, static, and rushed speech. Audio processing can smooth audio levels and remove static. Programming can be designed to be friendly to the hearing impaired. Voice recognition software will permit effortless closed captioning. As the Canadian population ages, the need for service to the hard of hearing grows. ***End of Document***
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